This policy explains the information we handle to create your account, deliver services, process payments, and keep DTS secure.
1. Information we collect
When you register or sign in, we collect your name, email address, phone number, and account credentials. Google sign-in may provide the profile details and identity tokens needed to complete authentication.
When you use DTS, we may collect service details such as data-plan selections, cable or electricity customer information, transaction references, wallet activity, funding details, support messages, reviews, comments, reactions, and notification preferences.
We also receive technical information such as device, browser, IP address, authentication events, and security or audit records. This helps us prevent abuse, protect accounts, and troubleshoot the service.
2. How we use information
- Create and manage your DTS account and verify your email.
- Provide airtime, data, cable TV, electricity, wallet funding, and related transaction services.
- Send service messages, transaction updates, security alerts, and push notifications you enable.
- Maintain the blog and community features, including views, comments, reactions, and accepted community terms.
- Detect fraud, enforce our terms, resolve disputes, and improve reliability and performance.
3. Payments and service providers
Payment, virtual-account, cloud-media, authentication, email, and utility or telecom providers may process information on our behalf. We share only what is needed for the requested operation. Payment credentials are handled by the relevant payment provider; DTS does not intentionally store your full card or bank credentials.
4. Sharing and retention
We do not sell personal information. We may share it with service providers, payment and utility partners, professional advisers, or authorities where required by law. We retain information for as long as your account and legitimate business, security, accounting, or legal needs require. Completed transaction records may need to be kept after account closure.
5. Your choices and security
You can review or update account details through DTS settings and may request account closure or access to your information by contacting us. You can manage optional browser or push notifications through your device or browser settings. We use authentication controls, trusted-device checks, audit records, and other safeguards, but no online service can guarantee absolute security.
6. Contact
For privacy questions, correction requests, or account-data concerns, email domatelecomsolutions@gmail.com or call +234 9026543404. You can also find us on Instagram. We may need to verify your identity before fulfilling a request.